Support

If you experience an issue with Sinch Authentication 365, take the following steps:

Step 1: Search the various articles and FAQs in the Sinch Digital Interconnect Community Knowledgebase to see if you can find a solution for your problem:

https://community.sapdigitalinterconnect.com/t5/Enterprise-Services-Support-Knowledgebase/tkb-p/EnterpriseTKB.

Step 2: If you are unable to find a suitable solution in the Knowledgebase, log a ticket. For full details of the support process and how to create a ticket, refer to the Sinch Authentication 365 Customer Support Process v1 document in the knowledgebase:

https://community.sapdigitalinterconnect.com/t5/Enterprise-Services-Support-Knowledgebase/Sinch-Authentication-365-Customer-Support-Process/ta-p/2197